Jay S. Yanko

Upgraded to iTunes 10.whatever.whocares and things did not go so well. Luckily I no longer need to rely on my iPhone for work so it is more of a nuisance than a real issue but my phone no longer syncs my calendars or contacts or notes with outlook. We are in the new information age now and still these huge corporations need to battle over my devices and computers. Uninstall this or disable that to get foundational software to work is not an answer. Apple actually has two solutions that are so ridiculous that I wish I could ditch their device all together. One is to delete all my contacts form Outlook and synch them from the device. WHAT? iTunes is the software that was updated not Outlook. The second is even better: create a new user account so that I can verify that the issue is not with my user account. How does that make sense? My user is the one that has al the configuration of iTunes and every other software and peripheral attached to my system. What is the next step after that? Maybe, drop by Best Buy and replace your computer to make sure it is not your computer that is causing the issues.

Come on Apple, get your crap together and actually take some responsibility. We get that your devices are popular with the kids and that the are willing to drink your cool-aid when it comes to bending over backwards just to have your devices but many of us simply don’t have time for toys and need this stuff to work all the time.